Get Quotes Contact Us Sign In
Website
Call
Austin United Auto Insurance Credit Cards Make A Payment Go United Auto Insurance is committed to delivering great customer service. For your convenience, you may pay your account online. Please use our Insurance Tips to review some of the most popular ways to help you save money on car insurance rates and stay safe on the road.
Services
Since 1979, United Auto Insurance has been saving Chicagoans money with top quality insurance at the lowest possible prices. Anywhere in Chicagoland or Northwest Indiana, United Auto Insurance will customize a monthly payment plan to fit your budget. Plus, you can use a credit card, debit card or check right over the phone.
When you and the drivers listed on your policy maintain a good driving record for a certain period of time you will earn a discount. Discount amounts will vary and are automatically applied when you are qualified. Call today for more information. When you maintain your coverage for a certain period of time with no lapses in coverage you will earn a discount.
An SR-22 is a certificate of financial responsibility that is filed with the Illinois Secretary of State's office. The SR-22 certificate notifies the Illinois Secretary of State that you have a minimum of liability insurance and have met the State's minimum insurance requirements. You may receive a notice of suspension from the Secretary of State's office stating that if you don't file for an SR-22 by a certain date, your driver's license will be suspended.Don't be alarmed. Drivers throughout Illinois have obtained their SR-22 coverage through United Auto Insurance from such cities including Chicago, Joliet, Waukegan, and Bolingbrook.
As a homeowner, you need to protect what is most likely your biggest investment - your home. With United Auto Insurance, our home insurance policy will protect your house and personal belongings. Most homeowners policies include standard coverages for property damage and other covered losses. There are also optional coverages for home insurance.
Reviews (10)
Write a Review
Alexia Lopez
Jun 21, 2022
I originally gave them a 5 star review but after being given an incomplete and wrong quote and trying to speak to someone who could explain to me the monthly charges I didn't agree to, I am incredibly disappointed with the customer service and response rate. I called back for a week straight and got told the manager would call me back because she was on vacation and I found myself doing all the following up until someone totally different actually helped me.

I believe I was made to wait so that by the time the late fees accumulated, it wouldn't be worth it to cancel the policy I was falsely tricked into getting (my return would be so low). PS they record your calls you have with them but won't let you hear them to see where the miscommunication happened and they blame you for "not listening right." I am definitely cancelling this expensive insurance policy once the 6 month contract is over!
Tom Brown
Jun 21, 2022
3 Stars today cuz I just pulled up at 5pm and they were closed. However, Google says they're open until 8pm. Not intirely sure whom to blame, but I took the liberty of updating the hours so nobody else wastes a trip at $6/gal. They're ok for cheap liability coverage tho
Timothy Spitzer
Jun 05, 2022
Jennifer was very helpful in helping me get a non-owners SR22. The process was quick and I am now able to get my driver's license back. Thank you Jennifer for making it so quick and easy and I look forward to handling all my insurance needs thru united auto insurance.
Kanisha Walker
May 24, 2022
They're nice and I received a quote rather quickly, but she didn't send me my policy. I had to call back to have my policy sent to my email. Not a huge deal, but at first I thought I got scammed! Lol. I needed SR-22 and my down payment was only $45. I have non-ownership insurance and my monthly payment is only $20
Kim Bradley
May 23, 2022
I got a decent quote online but I couldn't complete the process in one setting. I had to call them to complete the process. The online quote was more affordable than the quote over the phone, that's why my rating is Thanks United Auto Insurance
Alexia Lopez
May 09, 2022
Love this auto insurance company! I have 2 very affordable policies and everyone who has spoken to me on the phone has been very polite. Sally is great but really all reps do a fantastic job! Staying with them as long as possible! Call them and get a rate, you won't regret it.
Sheila Vinson
May 05, 2022
No one ever called me back after the lady said she would. Therefore, I went with another INSURANCE COMPANY. They didn't have the PROFESSIONALISM to FOLLOW-UP which was a SERIOUS RED FLAG for me.
Carl Benson
Apr 24, 2022
I had to cancel 2 different policies with larger national insurance companies because they refused to comply with the new Illinois rules about the insurer has to go on the State of Illinois' website & enter the information about the insured driver. United Auto didn't have an issue & the agent went right to the site & took care of it when I was on the phone with her.just like that. No hassles.so far so good!
Renay Bateman
Apr 22, 2022
Sue was amazing! It was time to renew my policy and she found a rate that was lower than my previous rate. Very helpful and kind. I'm super pleased with United Auto Insurance and Sue. Thank you
Pamela Kinder
Mar 10, 2022
I was looking for auto insurance. I checked on line for a free quote. UAI was within my budget. Called and spoke with Jennifer. She was very helpful. Jennifer was able to get me an even better price. She answered all my questions and signed me up and provided all the paperwork in a timely manner. Thanks Jennifer.