Brevard Insurance & Marketing

Before I offer my criticism which hopefully improves this business, I HIGHLY RECOMMEND Carli Insurance agency in Lake Mary. They turned around my request in 2 hours due to this firms ineptitude. Wow is the only word I can use to describe my experience of working with this group. I was referred to Katie from a neighbor who worked with her on home owners insurance and instead connected with Bill.

Bill let me know Katie "no longer works here because she'd rather work from home." Super professional and only compounded by his male Roz tone & demeanor from Monsters Inc. After hitting several walls with other large insurance agencies, I expressed my concern regarding a condensed timeline and needing to work with him in order to secure HOI for closing.

He affirmed it shouldn't be a problem. Upon emailing what he requested, same-day within 5 minutes of conversation, I called the office to confirm receipt. Next day, Bill calls to tell me I sent the wrong thing. I resent then called 2-3 times throughout the day just to receive a status update. Today is my closing and zero, zilch, nothing from Bill or his firm. Great thing is I think he's busy and doesn't need my business, but my advice is don't settle for people or companies like this who don't appreciate your business.

So happy we went to Brevard Insurance and stopped using an online app! Everyone was very friendly. We were able to sit and ask questions. Our agent explained everything about our policies. Bonus they've been in business since 1957. Best decision ever!

After over 15 years and four different insurance policies, their poor service finally pushed me away. Had commercial auto, personal auto, homeowners and commercial liability insurance through them. You'd think they would treat you right. You'd be wrong. Commercial vehicle broke down, no towing was included in my policy. After years of paying the premiums, I find that out after it's too late. Paid for my own towing.

Personal vehicle was stolen and totaled, guess what, no rental car on my policy. Thanks Bill! Nice way to take care of your clients. And that office manager Michelle, she is truly one condescending, angry, unhappy woman Just go someplace else for your insurance. These people will never look out for you and your best interests, only their own.

Excellent Insurance company. They work with you to find you the best options for insurance, are very professional and quick to reply. Katie Bonneau helped me with me pick the best home insurance for me. She was excellent!

Johnson Arms Condo Association has been a client of Brevard Insurance for many many years. We have always received quick responses to our calls, e-mails and occasionally "just dropping by" with questions. ALL agents are helpful. My contact now is Jessica Fyire and it's a pleasure to work with her. She is always gracious and very helpful. I don't have to be concerned about problems that come up with the Carriers, as she will take care of it.

I also have our personal insurance with Brevard Ins and very satisfied with this agency. Having been a 220 agent and also a service rep, I know what it takes to work in an insurance office. Kudos to Brevard Ins!

I've worked with Brevard Insurance & Marketing over the last 5 years. Their staff is wonderful and always helpful. They are a family owned business and have supported our community for over 60 years. A++

We have and will use Brevard Insurance for all of our insurance needs. Our agent, Jaime Cook, has helped us get the best deal on auto insurance we can get and we are so grateful for her assistance. She is always able to answer any questions we may have with patience and kindness. So glad we came across this gem of a company.

Jaime Henderson was extremely helpful in reviewing my insurance needs with me. She recognized that I had not claimed a fire alarm system and could save money on my homeowners insurance if I submitted an affirmation from the alarm company. Thanks Jaime!

This was my second visit to Brevard Insurance this year. The first was to purchase home owners coverage and this time to purchase auto coverage. Jamie Cook was the agent each time. Since insurance seems to work somewhat differently in Florida than in my home state, it was helpful to have Jamie to explain the coverages. She patiently answered my questions.

No pressure. Jamie was pleasant and helpful. My 4 star rating rather than 5 is no reflection on Jamie, but more the fact that it's impossible for me to "love " purchasing insurance.

I have used Jaime Cook several times. As a Realtor, I requests quotes for my clients from a few different companies. Jaime is always the first to respond and gets me a quote back sometimes within the hour. If I every have a general insurance question, she is always willing to help me out. Great customer service. I will continue to send my clients her way. DeAnna Tetreault Tropic Coast Realty